The Mediation Centre offers a range of ADR services, including mediation, conciliation and expert determination. These services are available to all parties involved in inter partes proceedings before the EUIPO at second instance. Additionally, SMEs may request ADR for first instance proceedings (oppositions, cancellations and invalidities). This service will be gradually extended to all users in a phased approach during 2024 and 2025. All services are delivered by experienced, multilingual mediators and case managers, who offer users a wide choice of languages for greater convenience in negotiations.

An online ADR platform has been created to enhance accessibility, allowing mediators and parties to interact virtually in a secure and confidential environment and ensuring convenience for all parties involved in the dispute resolution process.

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